Summer Animal Print Cotton Tee

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

For orders over $60, We offer free shipping to most countries.

Delivery time = Process time ( order preparation )+ Shipping time.

(1)Free Shipping:

• Cost: For orders over $60, We offer free shipping to most countries.

• Process Time: 1-2 weeks

(2) Fast Shipping: only available to Norway, Iceland and Cyprus.

• Carrier: UPS/DHL Express

• Cost: $105 per piece

• Process Time: 1-2 weeks

• Shipping Time: 5-7 days

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

>>Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

Overview

Our pre-order system allows you to secure items before they are physically available. Your order will be processed after 2 months from the date of purchase.

What is a pre-order?
A pre-order allows you to purchase an item that is still in production and not yet available in our warehouse. After checkout, please verify that your order is marked as "Pre-Order." Delivery timelines for pre-order items may vary slightly.

Why pre-order?

• Guaranteed Availability: Secure your preferred size, color, or style before the item arrives in stock—avoiding the risk of sell-outs.
• Early Access: Beat the rush for high-demand or limited-edition products.
• Priority Allocation: Some items receive multiple pre-orders and may sell out before physical stock arrives.

When might delays occur?
Our products undergo unique, multi-stage crafting processes with linear production sequences. While rare, interruptions (e.g., material sourcing delays, quality control adjustments) may impact timelines.

• Our Commitment: If a delay occurs, our Customer Care team will notify you within 24 hours with an updated timeline and compensation options.

🛍️ Combining In-Stock & Pre-Order Items
You have two options:
1. Place Separate Orders

• In-Stock Items: Shipped within 1–3 business days (as per our standard shipping policy).
• Pre-Order Items: Processed and shipped within 2 months of purchase.

2. Place a Combined Order

• Your entire order will be held until the pre-order item is ready, then shipped together in one package.

Need help?
Contact our team at [email protected] for personalized assistance.

Can I Cancel a Pre-ordered Item?

Yes, you may cancel your order. For detailed cancellation policies, please refer to our Returns & Refunds Policy.

📝 Modifying Your Order

You can amend order details (e.g., color, size, shipping address, phone number) within 24 hours of placing the order. Modifications are unavailable once the order has been dispatched.

📅 When Will I Receive My Pre-Order?
Your order will be processed and shipped within 2 months of purchase. For updates, email [email protected].